An Update on Current CPAP Shortages
You may be wondering right now why you are having to wait so long to get your new CPAP machine. Well….. that is a long story, so buckle up. Currently, we have a few major factors facing the CPAP industry. We will explain what those factors are and how you can attempt to navigate them to make sure that you get what you need. In addition to the update here we are extending a 20% discount using coupon code: 2021. This discount is on EVERYTHING CPAP related except CPAP Machines.
It is a great time to get CPAP Cleaners, Batteries, or other supplies you are in need of.
Covid Related CPAP Part Shortages
We all know that Covid-19 has caused major shut downs all over the world. The CPAP market is no exception to that. From chip shortages, to shortages of components like power cords, it has had a huge affect on CPAP Machines. Starting back in April of 2020 we received notifications from our major suppliers, like ResMed and Respironics, telling us that they were having trouble. Those troubles started with a shortage of shipping options. Evidently, most air freight shipments come in the underbelly of passenger jets. When people stopped flying internationally, air freight shipments slowed to a crawl. This means that those spaces on flights for freight went up on cost significantly and increased shipping times dramatically. As the spread of Covid continued, factory shutdowns, and worker shortages only added to the fire. To an extent, much of these obstacles were overcome by the first quarter of 2021. At that point, when things seemed to normalize, the next shoe dropped.
Philips Issues a CPAP Recall
In the spring of 2021 we were notified by Philips that all of our DreamStation orders were on hold. This seemed like just another backorder at the time. It was shortly after that when our representative called to let us know that we now could buy the DreamStation 2. She advised that we should switch all pending DreamStation 1 orders to the DreamStation 2. We saw this as a great deal since we had been excitedly waiting for the DreamStation 2. We launched the DreamStation 2 and went on with life a usual until……. we saw a news article. Philips announced that they were issuing a recall for over 4 million CPAP machines. We were not notified in any way ahead of the media release, so we were caught off guard. The day that happened, Philips stopped producing the DreamStation 2 for general distribution, and geared all production towards the recall. This meant that we would no longer be able to purchase the DreamStation 2 for distribution to CPAP users. To explain that mathematically, about half of CPAP production for customers in the United States disappeared overnight. Click here to visit the Philips Recall Website.
Philips CPAP Users Ran for the Hills
Slowly but surely Philips CPAP users began to receive notice that their CPAP Machines were on recall for potentially harmful foam related issues. Naturally, those Philips CPAP users wanted to get an alternative CPAP as quickly as they possibly could. This increased demand for new CPAP machines dramatically. ResMed is the only real competitor to Philips capable of producing large amounts of CPAPs. So ResMed has worked very hard to attempt to help fill the demand for CPAP Machines. To be as fair as possible to their wholesale customers like CPAPmyway, ResMed is issuing monthly “allocations” of CPAP Machines. This means that CPAP companies can only buy a limited amount of CPAP machines every month from ResMed. So companies like us are receiving double and triple the orders that we are accustomed to, and only receiving half of the CPAPs that we were accustomed to receiving.
What does all this mean for CPAP users?
This boils down to two main issues for CPAP users:
- Prices are going up quickly– Your initial reaction may be that CPAP Companies are price gauging to take advantage of CPAP Customers. In most cases that is not true. We have been receiving routine emails from almost all CPAP Manufacturers notifying us of price increases. In order to survive we have to increase the Retail Price in conjunction with the Wholesale Price. Hopefully, this will not be a sustained increase, and we will see wholesale pricing level off and decline in the future. If you don’t absolutely need a CPAP right now, then you may want to consider waiting till things cool off.
- Long waits for CPAP Machines– The fact of the matter is that there are way less CPAPs available than customers needing new CPAP Machines. For customers here are CPAPmway this has resulted in backorders of about 6-8 weeks. If you need a CPAP Machine currently, get on the list for one ASAP. The backorder timeline has done nothing but increase over the past few months.