Usage Hours don’t add up on your CPAP – What is Happening?

  • By Clay Rollyson
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For a lot of CPAP users, their usage time on their compliance report is a big deal. This may be because their insurance company requires a minimum compliance percentage. Some other CPAP users are required to be “compliant” for their job. In any case, missing time on the report is a problem. So, what is going on? There are a couple things that can cause this issue. Let’s dive in a little deeper.

Why doesn’t all of my usage show on my CPAP Report?

There are three main issues that we see on this issue. All of them can be major issues if you have to meet a minimum usage requirement on your Compliance Report. For more information about CPAP Compliance, as well as tips and tricks for improving your compliance check out our CPAP Compliance Blog here. Let’s take a look at those three main issues to see if you have an easy resolution.

Major CPAP Mask Leaks:

The CPAP is designed to only include good usage data on the Compliance Report. This is to prevent bad Therapy Data as well as cheating. If there is a major mask leak your CPAP will throw out that data. Meaning, that it will not be included on your CPAP Compliance Report. The main solution here is to remedy the leak. We have a great blog on stopping CPAP Mask Leaks here.

The Day Resets During your Usage:

For most CPAP machines, the day resets at noon. This is because most people sleep at night. However, many of our CPAP customers work at night and sleep during the day. This can cause part of your CPAP usage to go on two separate days. This will dramatically throw off the time you think you are going to see on your CPAP report. The easiest resolution for this is to contact your provider to have the day cutoff changed for you. Rest assured that the time will be counted, but it may be on two separate days.

Trying to Cheat the System:

If you aren’t wearing the CPAP and breathing on it, then the time doesn’t count. We have had so many customers attempt to cheat the system by putting the mask under a pillow or just running it without wearing it. This never works. The CPAP must see inhalation and exhalation to count the usage of the CPAP. There are ways to trick it, but they are pretty complicated, and will not serve any long-term purpose.

What does everything Else on the CPAP Report Mean?

Obviously, the Compliance percentage is the first obvious metric on your CPAP Report, there is a lot more. There are statistics like: Mask Leak, Apnea Hypopnea Index, Central Apnea Index and much more. For a great tutorial on that you should take a minute to read through our Blog on understanding your CPAP Report here. It is always a great idea to meet regularly with your Sleep Physician to make sure that your therapy is headed in the right direction.